The It’s All About People Personalisation Podcast

Ep 23. Shared Decision Making with Theresa and Alison

Theresa, who lives with hip arthritis, first met Alison, a physiotherapist, when she was trying to make sense of her options.
In this episode, they both sit down with Matt from the It's All About People Personalisation Programme team to talk about the journey they've been on together - and how shared decision making played a big part in it.
From Theresa’s hopes of starting a family to the fear of making things worse, she shares her story with real honesty.
Alison brings her perspective too, explaining how professionals in Lincolnshire are working to make shared decision making a more natural and meaningful part of care.
It’s a genuine, thoughtful conversation about listening, learning, and focusing on what matters most. Because, as always—it’s all about people.

Ep 22. Technology Enabled Care with Becs, Amy and Shaun

Alison from the It's All About People Personalisation Programme is back in the hotseat, this time chatting all things Technology Enabled Care (TEC)—and how it’s helping people across Lincolnshire live (and work!) more safely and independently.
She’s joined by Rebecca (Becs) Alton and Amy Pitts from Adult Social Care at Lincolnshire County Council, along with Shaun Hamer, who brings his own lived experience to the table. Together, they share real-life examples, top tips, and some brilliant ways technology is being used to support people in everyday life.
Whether you’re supporting others or just curious about what’s out there, this chat is full of ideas you can take away. Because, as always—it’s all about people.

Ep 21. Personalisation in outpatient physiotherapy with Fran Keane

Fran Keane, Clinical Specialist Physiotherapist (with a focus on musculoskeletal (MSK) and orthopaedics) at United Lincolnshire Teaching Hospitals NHS Trust (ULTH), joins Matt to chat about personalisation in outpatient physiotherapy.
Hear about some of the work that has been going on and how Our Shared Agreement and the Five Foundations underpins some of the changes that are taking place. 

Ep 20. LIVE at the conference Part 2 with Vicky and John

Vicky Thomson (Every-One Lincolnshire) and John Day (Expert-by-Experience) join Matt for Part 2 of the conference live podcast.
They explore the importance of building on and using Our Shared Agreement and the Five Foundations to "bring to life" a better relationship between people, workforce and the healthcare system.
Our Shared Agreement is a co-produced movement - will you get involved? 

Ep 19. LIVE at the conference Part 1 with Naetha Uren

In front of the It's All About People Conference 2024 audience, Naetha Uren (Recovery Coach Academy) chats to Matt about the importance of caring, community and language.
Hear about Naetha's work and consider some of the challenges she presents us with.
Now that we have launched Our Shared Agreement, let's consider how the Five Foundations can be brought to life. 

Ep 18. Health and Wellbeing Coaches with Lisa and Emma

Caty sits down for a warm and insightful chat with Lisa Melbourne and Emma Batty from Thrive Tribe to explore what Health Coaching really looks like in two Lincolnshire Primary Care Networks.
They talk about the role of a Health and Wellbeing Coach, the kinds of people they support, and how they help individuals take small steps towards managing their health in ways that really matter to them. You’ll also hear how they work hand-in-hand with other professionals to make sure no one falls through the cracks.
It’s a down-to-earth look at how a bit of support and encouragement can go a long way. Take a listen—it’s all about people!

Ep 17. 'What matters to you?' with Tommy Whitelaw

The legend of personalised care Tommy Whitelaw joins Matt and Kirsteen for a chat about the movement: What Matters To You?
Pause and take a moment to hear from someone with a genuine passion for making our health care system a better place to work and a better service for people.
His work takes Tommy all over the world, where he is both a leader and a follower. One not to be missed, especially ahead of #WMTY24 
You can find out more about Tommy and his work, including some free resources, here: https://linktr.ee/personcentred 
 

Ep 16. Personalisation in Maternity Services with Amy Garratt

Matt from the It's All About People team is joined by Amy Garratt, Specialist Midwife at United Lincolnshire Teaching Hospitals NHS Trust (ULTH), for this insightful podcast exploring the personalised approaches being used in Maternity services.
Hear about BadgerNet, preparing the workforce for people to ask questions, and shared decision making. 
BadgerNet is an electronic maternity healthcare record system. It allows real-time recording and access to maternity records, both for healthcare professionals and for women themselves through the Badger Notes portal and app. 

Ep 15. Direct Payments with Jenny and Sash

Alison is joined by Jenny, Practice Lead for Personalisation, Lincolnshire County Council, and Sash, and Expert-by-Experience, for a heartfelt chat about Direct Payments - and how they can give people more choice and control over their care.
Together, they break down what Direct Payments actually are (think of it as a cash alternative to traditional services) and how they can help people shape support around what really matters to them.
Sash shares her personal story, showing just how powerful it can be when care is built around your life - not the other way around.
Because at the end of the day, it’s all about people.

Ep 14. Caring for an adult son with Katie

What’s it really like being a carer trying to navigate the health system for your adult son?
In this honest and eye-opening conversation, Matt chats with Katie Oates, a Mum who’s been right in the thick of it.
Katie shares her personal journey: the highs, the lows, the moments of frustration, and the power of simply being heard.
From feeling pushed out to finding people who listen, her story offers a real insight into what it means to care for someone while trying to work with a complex system.
It’s thoughtful, real, and full of reflections that we can all learn from.
Because, as always—It’s All About People!