The It’s All About People Personalisation Podcast

Ep 17. 'What matters to you?' with Tommy Whitelaw

The legend of personalised care Tommy Whitelaw joins Matt and Kirsteen for a chat about the movement: What Matters To You?
Pause and take a moment to hear from someone with a genuine passion for making our health care system a better place to work and a better service for people.
His work takes Tommy all over the world, where he is both a leader and a follower. One not to be missed, especially ahead of #WMTY24 
You can find out more about Tommy and his work, including some free resources, here: https://linktr.ee/personcentred 
 

Ep 16. Personalisation in Maternity Services with Amy Garratt

Matt from the It's All About People team is joined by Amy Garratt, Specialist Midwife at United Lincolnshire Teaching Hospitals NHS Trust (ULTH), for this insightful podcast exploring the personalised approaches being used in Maternity services.
Hear about BadgerNet, preparing the workforce for people to ask questions, and shared decision making. 
BadgerNet is an electronic maternity healthcare record system. It allows real-time recording and access to maternity records, both for healthcare professionals and for women themselves through the Badger Notes portal and app. 

Ep 15. Direct Payments with Jenny and Sash

Alison is joined by Jenny, Practice Lead for Personalisation, Lincolnshire County Council, and Sash, and Expert-by-Experience, for a heartfelt chat about Direct Payments - and how they can give people more choice and control over their care.
Together, they break down what Direct Payments actually are (think of it as a cash alternative to traditional services) and how they can help people shape support around what really matters to them.
Sash shares her personal story, showing just how powerful it can be when care is built around your life - not the other way around.
Because at the end of the day, it’s all about people.

Ep 14. Caring for an adult son with Katie

What’s it really like being a carer trying to navigate the health system for your adult son?
In this honest and eye-opening conversation, Matt chats with Katie Oates, a Mum who’s been right in the thick of it.
Katie shares her personal journey: the highs, the lows, the moments of frustration, and the power of simply being heard.
From feeling pushed out to finding people who listen, her story offers a real insight into what it means to care for someone while trying to work with a complex system.
It’s thoughtful, real, and full of reflections that we can all learn from.
Because, as always—It’s All About People!

Ep 13. ReSPECT with Jenny and Angela

Join Matt as he sits down with Jenny Fryer, Project Development Manager, and Angela Musson, Project Support Officer at the Lincolnshire Integrated Care Board (ICB), for a deep dive into the vital work surrounding ReSPECT - the Recommended Summary Plan for Emergency Care and Treatment.
Together, they explore how this personalised emergency care plan is helping ensure people receive the support they need, exactly when they need it, especially during those critical and often unexpected moments.
At its heart, the ReSPECT process is about meaningful conversations, informed decisions, and truly placing people at the centre of their care when it matters most.
 
 

Ep 12. Pain - a lived experience with Lee Vaughan

Matt is joined by Lee Vaughan to discuss chronic pain.
Lee Vaughan has lived with chronic pain since his teens. After attending a pain management education programme, he went from taking 28 pills a day to just one, and developed a new understanding of the causes of his pain and how to manage it.
Now an advocate for this kind of support, Lee has trained as a health coach and runs an online group for people living with chronic pain.  
Tune in to listen as Lee makes us think about how we understand persistent pain and shares his learnings and his experiences.
It's all about people! 

Ep 11. Grantham Aches and Pains Hub with Gemma, Alison, and Nicola

In this episode, we discuss the Grantham Joint Aches and Pains Hub event with Gemma Wright, Personalised Care Lead, K2 Primary Care Network, and Alison Wilkinson and Nicola Bussey, both Physiotherapists at United Lincolnshire Teaching Hospitals NHS Trust (ULTH).
Led by the K2 Healthcare Sleaford Primary Care Network (PCN) and the It's All About People Personalisation Programme team, the Grantham project brought together statutory, third sector and independent providers at a local leisure centre in the town to offer a ‘one-stop-shop’ for people experiencing joint pain.
The event allowed people to speak to various health and care professionals in an informal, non-clinical environment. Given the increasing pressures on primary care and local hospital services, this was intended to improve people’s access to professional advice and support.
Key to this discussion is the theme of working differently and how that feels for clinicians.  

Ep 10. Being a Personalisation Champion and training others

Alison chats to Amy Garratt, Patient Safety Lead Midwife, United Lincolnshire Teaching Hospitals NHS Trust (ULTH) and Cat Howle, Cardiac Rehab Specialist Nurse, Lincolnshire Community Health Services NHS Trust (LCHS), about their roles as It's All About People Personalisation Champions, and as personalisation trainers, teaching person-centred and strengths-based approaches to colleagues.

Ep 9. Social Prescribing and Care Coordination

Caty takes the mic to chat to Marissa Shaw (Social Prescribing Link Worker) and Jackie Tyson (Care Coordinator) about how different personalised care roles work together to enable people to improve their health and wellbeing. 

Ep 8. Maximising Independence with Shaun Harrison

Alison and Matt join Shaun Harrison, Adult Social Care Manager at Lincolnshire County Council, to explore the Council's Maximising Independence programme.
We hear about strengths-based approaches, Sparks, 12th-century monks, and some really great examples of personalised ways of working. 
Maximising Independence seeks to promote independence and reduce the reliance on long-term support services.
The Maximising Independence Team works with: vulnerable adults, adults with learning disabilities, autistic adults, adults with physical disabilities, adult frailty, and adults with acquired brain injuries, in various care settings and the community. They do this by enabling people to reach their full potential by maximizing their independence and quality of life, and assist practitioners to make informed decisions about support needs. Types of referrals include: assessment of life skills, development of life skills, community inclusion, and observation and evidence gathering.